Privacy Policy

EURALIS GASTRONOMIE, as the owner of the website www.rougie.com and data controller, is committed, within the scope of its activities and in accordance with current European regulations, to ensuring the protection, confidentiality and security of the personal data of its customers, suppliers, partners, and employees, as well as respecting their privacy.

This Policy informs you about how EURALIS GASTRONOMIE and its subcontractors process your personal data.

This Policy is particularly applicable to our distributor customers, our restaurant contacts, visitors to our website, our suppliers and partners, and our candidates.

How and why do we process your data?

EURALIS GASTRONOMIE processes your personal data for specific, explicit, and legitimate purposes.

These purposes are listed in the table below and are based on a legal basis:

Purpose of Processing	Categories of Data Subjects	Legal Basis
Manage the business relationship and contractual relationships that bind us	Distributor clients	Contractual relationship
Manage your orders, process them, and ship them	Distributor clients	Contractual relationship
Characterize our distributor clients, professional catering contacts, and prospects. Personalize and improve our products, services, communications, and relationships with you	Professional catering contacts, Distributor clients	Our legitimate interest
Send you communications such as information about our offers and products, events, promotional offers, and surveys	Professional catering contacts, Distributor clients	Our legitimate interest
Interact with our followers and visitors on social media	Followers and visitors of our social media accounts	Our legitimate interest
Process your messages and information requests	Website visitors	Your consent
Conduct statistical analyses (website, social media)	Website visitors	Our legitimate interest
Ensure the security and integrity of our website	Website visitors	Our legitimate interest
Know and assess our suppliers	Suppliers	Our legitimate interest
Manage supplier relationships, orders, invoices, and complaints	Suppliers	Contractual relationship
Process your job applications	Candidates	Pre-contractual measures
Prevent fraud and other illegal or prohibited activities	Professional catering contacts, Distributor clients, Suppliers	Our legitimate interest

Your data is retained for the duration necessary to fulfill the purposes mentioned above. Concerning processing related to contract execution, data may be retained for a maximum of three years after the end of the relationship. EURALIS GASTRONOMIE also processes your data to meet its legal or regulatory obligations. Your data may be retained as long as necessary to allow EURALIS GASTRONOMIE to meet its legal obligations.

Cookies

We use the necessary cookies to operate our website and may also use optional cookies (audience measurement, content personalization, multimedia, etc.).

To learn more about the cookies we use, please refer to our cookie page link.

What data is processed?

Throughout our relationships, you may be required to provide us with your personal data through various means. We may also collect personal data through Partners to whom you have previously given your Consent to be contacted by us. EURALIS GASTRONOMIE only processes a data or a category of data if it is strictly necessary for the pursued purpose.

EURALIS GASTRONOMIE processes the following categories of data:

Identification data;
Information related to professional life;
Order history, delivery incidents, complaints;
Commercial relationship monitoring;
Data from your interactions with EURALIS GASTRONOMIE
Registration for contests, events.

Who are the recipients of your data?

The collected data is intended for the internal teams of EURALIS GASTRONOMIE and may be transmitted to other entities within the EURALIS group as well as to our subcontractors whose service is necessary for our activities as Data Controller.
The processed data may also be transmitted to competent authorities, upon their request, within the context of judicial procedures, judicial investigations, and requests for information from authorities or to comply with other legal obligations.

Is your data processed outside the EU?

The collected data may be processed outside the European Union. In such cases, EURALIS GASTRONOMIE takes necessary measures with its subcontractors and partners to ensure an adequate level of data protection in full compliance with applicable regulations.

What are your rights?

You have the right to access, rectify, and delete data concerning you. You can request the portability of this data. You also have the right to object to processing performed or to request its restriction.

How to exercise your rights?

You can exercise your rights at any time, and contact the Data Protection Officer of EURALIS GASTRONOMIE at the address dpo.gastronomie@euralis.com. A copy of an identity document may be requested for identification purposes.
If your exchanges with EURALIS GASTRONOMIE have not been satisfactory, you have the option to file a complaint with the CNIL.

How is your data secured?

EURALIS GASTRONOMIE ensures that your data is processed securely and confidentially, including when certain operations are carried out by subcontractors.

To this end, appropriate technical and organizational measures to prevent loss, misuse, alteration, and deletion of your personal data are implemented. These measures are adapted based on the sensitivity level of the data processed and the level of risk posed by the processing or its implementation.

Modification of the Data Protection Policy

This Personal Data Protection Policy may evolve.

Last update on 09/01/2025.